Service Delivery Policy
All our services are digital and nothing is physically shipped. Here is how and when we deliver your services.
100% digital services
DigiMarket services involve no physical shipping, so there are no shipping fees. All services are delivered remotely to clients in Saudi Arabia, the UAE, Egypt and worldwide.
When does work start?
Work starts once payment is confirmed and all required information and access are received. We will confirm the start date by WhatsApp or email.
Delivery time
Delivery time depends on the type and size of the service and is stated on the service page or in the quotation before we begin. We will tell you right away about any possible delay and its reason.
How we deliver
- Designs and files: via email, WhatsApp or a download link.
- Store and marketplace services: carried out directly on your store or account, with a report of the work done.
- Advertising campaigns: launched on your ad accounts with regular performance reports.
- Discount coupons: instant and free from the coupon page or via the DigiMarket assistant.
Acceptance
After delivery you have time to review the work and request the revisions included in your offer. The service is considered accepted once you confirm it, or 7 days after delivery with no feedback.
Questions about this policy?
Our team is happy to answer any question you have.