Refund and Return Policy – DigiMarket
At DigiMarket, we always strive to ensure our customers are fully satisfied with our digital products and services.
If you are not satisfied with the service provided, you may request a refund or return under the following conditions:
1. Return Period
You can request a refund or return within 14 days from the date of purchase.
2. Eligibility Conditions
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The digital product or service must be unused or not fully activated (such as codes or licenses).
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Refunds cannot be issued once the agreed-upon service has been fully delivered or the project has been completed.
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For ongoing services (such as store management or advertising campaigns), fees will be calculated based on the period of work completed before cancellation.
3. Refund Process
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Refund requests are processed within 7–10 business days.
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The refund amount will be returned to the original payment method used by the customer.
4. How to Submit a Request
You can contact us via email at get.digimarket@gmail.com,
or through the Contact Us page on our website.
5. Important Notes
DigiMarket reserves the right to decline any refund request that does not meet the above conditions.
Our main goal is to build a long-term partnership with our clients, and we will always work to find the best possible solution that satisfies both parties.