Shipping policy
Shipping Policy – DigiMarket
At DigiMarket, we provide fully digital services (such as seller account management, e-commerce store setup and operations, advertising designs, and marketing campaigns).
Therefore, we do not ship any physical products to customers.
1. Service Delivery
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Services are delivered electronically via email, social platforms, or store management systems (e.g., Amazon, Noon, Salla, Zid, Shopify).
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The execution and delivery timeline for each service is specified in the proposal or prior agreement with the client.
2. Delivery Timeframes
Delivery times vary depending on the type of service:
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Consulting services: within 2–3 business days.
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E-commerce store setup: 7–14 business days, depending on project size.
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Designs and marketing campaigns: according to the schedule agreed upon with the client.
3. No Shipping Fees
As services are delivered digitally, there are no shipping or physical delivery fees.
4. Communication and Follow-up
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Once the order is confirmed, we communicate with the client via email, phone, or WhatsApp to clarify execution steps and provide follow-up.
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Our team offers continuous support throughout the service implementation period.